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How Do I?                 Tompkins A-Z     

To Contact Us:

Mailing and Physical Address: 
                92 Brown Road
                Ithaca NY  14850

Phone Numbers: 
Administration (during office hours)                      (607) 257-3888
Dispatch Center - Emergencies (24-hours)           9-1-1
Dispatch Center - Non-Emergencies (24-hours)  (607) 273-8000

 
Brian Robison, Director

Jessica Verfuss, Deputy Director

John Halaychik, Communications Center Manager / Professional Development Coordinator
(9-1-1 Dispatch Center) 
 
Geri Lockwood, Administrative Assistant                                

Jack Crance, Systems Manager                                             

Geoff Dunn, Community Preparedness Coordinator               

Claudia Hutchinson, E911 Program Specialist                       

Chris Saxon, CAD System Specialist

Justin Vann, Emergency Services Coordinator                      

Brian Wilbur, Assistant Director / Project Coordinator      

 

On-Duty Dispatch Supervisor, 911supervisor@tompkins-co.org

Technical Support, 911trouble@tompkins-co.org

To Update Emergency Contact Info, contactinfo@tompkins-co.org

 

To Obtain Records:

For Agencies:
     Click HERE to request a recording or other information, a call review, or address/person flag.

     Click HERE to submit an unusual occurrence


For Citizens, Attorneys, and Other Interested Parties:
     Click HERE to submit a FOIL (Freedom of Information Law) request

 

The 9-1-1 Communications Center and the public safety agencies we serve are operating 24 hours a day, seven days a week.  Much of the 9-1-1 activity received occurs after business hours.  When a first responder is sent to a business or other premise, it is often difficult to locate an emergency contact to come and assume responsiblity for the property.  You will find a link on this page where you can obtain a form to fill out and submit emergency contact for your business or property.  You can also use this form to notify us of a new business, an address change, or other information that would help us help you.

Emergency Contact Information Form