Mailing and Physical Address:
92 Brown Road
Ithaca NY 14850
Phone Numbers:
Administration (during office hours)
Dispatch Center - Emergencies (24-hours) 9-1-1
Dispatch Center - Non-Emergencies (24-hours) (607) 273-8000
Brian Robison, Director
Jessica Verfuss, Deputy Director
John Halaychik, Communications Center Manager / Professional Development Coordinator
(9-1-1 Dispatch Center)
Geri Lockwood, Administrative Assistant
Jack Crance, Systems Manager
Geoff Dunn, Community Preparedness Coordinator
Claudia Hutchinson, E911 Program Specialist
Chris Saxon, CAD System Specialist
Justin Vann, Emergency Services Coordinator
Brian Wilbur, Assistant Director / Project Coordinator
On-Duty Dispatch Supervisor, 911supervisor@tompkins-co.org
Technical Support, 911trouble@tompkins-co.org
To Update Emergency Contact Info, contactinfo@tompkins-co.org
To Obtain Records:
For Agencies:
Click HERE to request a recording or other information, a call review, or address/person flag.
Click HERE to submit an unusual occurrence
For Citizens, Attorneys, and Other Interested Parties:
Click HERE to submit a FOIL (Freedom of Information Law) request
The 9-1-1 Communications Center and the public safety agencies we serve are operating 24 hours a day, seven days a week. Much of the 9-1-1 activity received occurs after business hours. When a first responder is sent to a business or other premise, it is often difficult to locate an emergency contact to come and assume responsiblity for the property. You will find a link on this page where you can obtain a form to fill out and submit emergency contact for your business or property. You can also use this form to notify us of a new business, an address change, or other information that would help us help you.
Emergency Contact Information Form 