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How Do I?                 Tompkins A-Z     

To Contact Us:

Mailing and Physical Address: 
                92 Brown Road
                Ithaca NY  14850

Phone Numbers: 
Administration (during office hours)                      (607) 257-3888
Dispatch Center - Emergencies (24-hours)           9-1-1
Dispatch Center - Non-Emergencies (24-hours)  (607) 273-8000

Brian Robison, Director

Jessica Verfuss, Deputy Director

John Halaychik, Communications Center Manager / Professional Development Coordinator
(9-1-1 Dispatch Center) 
Geri Lockwood, Administrative Assistant                                

Jack Crance, Systems Manager                                             

Geoff Dunn, Community Preparedness Coordinator               

Chris Saxon, CAD System Specialist

Justin Vann, Emergency Services Coordinator                      

Brian Wilbur, Assistant Director / Project Coordinator      


On-Duty Dispatch Supervisor,

Technical Support,

To Update Emergency Contact Info,


To Obtain Records:

For Agencies:
     Click HERE to request a recording or other information, a call review, or address/person flag.

     Click HERE to submit an unusual occurrence

For Citizens, Attorneys, and Other Interested Parties:
     Click HERE to submit a FOIL (Freedom of Information Law) request


The 9-1-1 Communications Center and the public safety agencies we serve are operating 24 hours a day, seven days a week.  Much of the 9-1-1 activity received occurs after business hours.  When a first responder is sent to a business or other premise, it is often difficult to locate an emergency contact to come and assume responsiblity for the property.  You will find a link on this page where you can obtain a form to fill out and submit emergency contact for your business or property.  You can also use this form to notify us of a new business, an address change, or other information that would help us help you.

Emergency Contact Information Form