Mailing and Physical Address:
92 Brown Road
Ithaca NY 14850
Phone Numbers:
Administration (during office hours)
Dispatch Center - Emergencies (24-hours) 9-1-1
Dispatch Center - Non-Emergencies (24-hours) (607) 273-8000
Brian Robison, Director
Jessica Verfuss, Deputy Director
John Halaychik, Communications Center Manager / Professional Development Coordinator
(9-1-1 Dispatch Center)
Geri Lockwood, Administrative Assistant
Jack Crance, Systems Manager
Geoff Dunn, Community Preparedness Coordinator
Chris Saxon, CAD System Specialist
Justin Vann, Emergency Services Coordinator
Brian Wilbur, Assistant Director / Project Coordinator
On-Duty Dispatch Supervisor, 911supervisor@tompkins-co.org
Technical Support, 911trouble@tompkins-co.org
To Update Emergency Contact Info, contactinfo@tompkins-co.org
To Obtain Records:
For Agencies:
Click HERE to request a recording or other information, a call review, or address/person flag.
Click HERE to submit an unusual occurrence
For Citizens, Attorneys, and Other Interested Parties:
Click HERE to submit a FOIL (Freedom of Information Law) request
The 9-1-1 Communications Center and the public safety agencies we serve are operating 24 hours a day, seven days a week. Much of the 9-1-1 activity received occurs after business hours. When a first responder is sent to a business or other premise, it is often difficult to locate an emergency contact to come and assume responsiblity for the property. You will find a link on this page where you can obtain a form to fill out and submit emergency contact for your business or property. You can also use this form to notify us of a new business, an address change, or other information that would help us help you.
Emergency Contact Information Form 