- The Tompkins County 9-1-1 Center is the designated 9-1-1 public safety answering point (PSAP) in Tompkins County. Our staff includes 16 Emergency Services Dispatchers, 6 Dispatch Supervisors, a Professional Development Coordinator (who oversees Quality Assurance and Training), and a Communications Center Manager.
- Tompkins County adopted 9-1-1 in 1997.
- Each year, Tompkins County 9-1-1 receives over 30,000 9-1-1 calls and over 110,000 non-emergency calls, and handles approximately 65,000 police incidents and 24,000 fire and rescue/EMS incidents.
- Tompkins County 9-1-1 is a National Center for Missing and Exploited Children (NCMEC) 9-1-1 Call Center Partner.
- In 2015, Tompkins County 9-1-1 became the first PSAP in New York to have it’s training program certified by the Association of Public-Safety Communications Officials (APCO).
Want to become a Dispatcher?
Fill out a Human Resource Job Card here!
When the applications open, you will be notifed.
- High School Diploma or GED.
- Ability to pass Civil Service written examination**.
- Abiltiy to pass typing test.
- Ability to pass a medical physical and hearing and drug tests.
- Ability to pass background investigation and psychological exam.
- $50,252.80 - $54,537.60/year (2019 rates)
- Health, Vision, and Dental Insurance
- New York State Retirement
- New York State Deferred Compensation Plan
- Excused Paid Leave
** The Civil Service written examination is offered in Tompkins County every 1-2 years, depending on need.