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911 Information

  • The Tompkins County 9-1-1 Center is the designated 9-1-1 public safety answering point (PSAP) in Tompkins County.  Our staff includes Emergency Services Dispatchers, Dispatch Supervisors, a Professional Development Coordinator (who oversees Quality Assurance and Training), and a Communications Center Manager.
  • Tompkins County adopted 9-1-1 in 1997.
  • Each year, Tompkins County 9-1-1 receives over 30,000 9-1-1 calls and over 110,000 non-emergency calls, and handles approximately 65,000 police incidents and 24,000 fire and rescue/EMS incidents.
  • Tompkins County 9-1-1 is a National Center for Missing and Exploited Children (NCMEC) 9-1-1 Call Center Partner.
  • In 2015, Tompkins County 9-1-1 became the first PSAP in New York to have it’s training program certified by the Association of Public-Safety Communications Officials (APCO).

Want to become a Dispatcher?
Fill out a Human Resource Job Card here!
When the applications open, you will be notifed.

- High School Diploma or GED.
    - Ability to pass Civil Service written examination**.
    - Abiltiy to pass typing test.
    - Ability to pass a medical physical and hearing and drug tests.
    - Ability to pass background investigation and psychological exam. 

- $51,251.20 - $55,619.20/year (2020 rates)
    - Health, Vision, and Dental Insurance
    - New York State Retirement
    - New York State Deferred Compensation Plan
    - Excused Paid Leave

** The Civil Service written examination is offered in Tompkins County every 1-2 years, depending on need.